Tools / Credit note
Free credit note generator
A credit note reduces what a customer owes, for a return, a price correction or a cancelled item. Reference the original invoice in the notes.
Credit note · example
| Description | Qty | Price | Amount |
|---|---|---|---|
| Brand identity design | 1 | $2,400.00 | $2,400.00 |
| Website design and build | 40 | $95.00 | $3,800.00 |
| Total | $6,200.00 | ||
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How to use the credit note
- Add seller and buyer details.
- List the items being credited.
- Reference the original invoice number in the notes.
- Sign in to issue it so the books stay correct.
Questions
Why not just edit the invoice?
An issued invoice is a record. It is corrected by a credit note, not by changing it.
Does a credit note repay the customer?
It reduces the balance owed. A refund is a separate payment.
Should the tax be credited too?
Normally yes. Use the same tax rate as the original invoice.